Privacy Policy
Privacy Policy
Last Updated: 17-Sep-2025
Effective Date: 17-Sep-2025
This Privacy Policy describes how DarkNebula (hereinafter “we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website https://darknebula.shop/ (the “Service”). By using the Service, you agree to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our website.
Information We Collect
While using our website, we may collect the following personal information:
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First and Last Name
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Email address
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Phone number
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Shipping address
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Payment details (via secure payment gateway services)
How We Collect Information
We may collect your data in the following ways:
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When you fill out a registration or contact form
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When you place an order in our store
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When you communicate with us by email or phone
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Automatically, through cookies and analytics tools (e.g. Google Analytics, Google Ads)
How We Use Your Information
We use your personal information strictly for the following purposes:
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Processing and delivering orders
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Customer support and communication
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Managing user accounts
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Processing payments through secure services like PayPal
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Sending order-related notifications and updates
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Analyzing website traffic to improve our services
In the future, we may use your data for sending newsletters or promotional emails, but only with your explicit consent.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may only share your information with:
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Shipping carriers: Hrvatska pošta, GLS, Overseas Express
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Payment gateway services such as PayPal (for secure payment processing)
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Analytics and advertising tools like Google Analytics and Google Ads
All third-party providers are required to protect your data and use it solely to perform their services.
Data Retention
We retain your personal information for as long as needed to fulfill the purposes for which it was collected (such as order processing or record keeping), but no longer than 2 years after account closure, unless a longer retention period is required by law.
Your Rights
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Restrict or object to the processing of your data
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Request data portability
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File a complaint with the Agencija za zaštitu osobnih podataka (Croatian Personal Data Protection Agency)
To exercise your rights, please contact us at:
📧 info@darknebula.shop
Cookies
Our website uses cookies to analyze traffic and enhance user experience.
For more details, see our Cookie Policy.
Data Security
We use technical and organizational measures to protect your personal information. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot ensure absolute security.
Data Protection Officer (DPO)
If you have any questions or concerns about how we handle your data, please contact our Data Protection Officer:
📧 info@darknebula.shop